Information Specialist I

Job Order # Company Job Type Salary Location Application Deadline
10465837 KU Med Center Full-Time DOE Wichita, KS 09/25/2017
The Information Specialist provides daily support to the KU Wichita user community in the use of technology which includes computers, telephones, smart phones, audio visual equipment, video conferencing and various types of hardware and software. Required Qualifications Bachelor’s degree in information science, business administration or similar field or equivalent combination of related work experience and education. Two years professional experience installing and troubleshooting network and stand-alone PC’s and related equipment in an Information Technology environment. Experience supporting and troubleshooting audio visual equipment. Demonstrated ability to install computers, software, and hardware following departmental procedures. Professional experience specific to PC hardware troubleshooting such as system boards, processors, memory, interface cards, hard drives, etc. Ability to apply knowledge of computer software and hardware to efficiently diagnose, recommend and perform actions to resolve system hardware, software and operator problems. Ability to prioritize and complete multiple tasks on schedule. Communicate Effectively Demonstrated ability to maintain a high level of customer service in all circumstances. Must be a team player Preferred Qualifications Experience supporting and troubleshooting video conferencing equipment Relevant IT certifications Experience with add, move, change orders for telephone and voice mail services. Experience in an academic environment Mac Hardware and Software experience Environment Office Physical Requirements Medium Probation Status Subject to the regulations of the State of Kansas, the Board of Regents and the University of Kansas Medical Center, I understand and agree that I may be subject to a probation period and during the probation period I serve at the pleasure of the Executive Vice Chancellor of KUMC and my employment may be ended at any time during that period. Hiring Range EEO Statement KU Medical Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disability status, or genetic information.

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