Medical Office Clerk

Job Order # Company Job Type Salary Location Application Deadline
10270322 Susan B. Allen Memorial Hospital Full Time DOE El Dorado 03/22/2017
1. Accurately collects and maintains required demographic and insurance data, required signatures during the scheduling and registration process. 2. Responsible for scheduling all new referrals and patient follow-up visits. 3. Verifies insurance benefits and ensures required referrals and authorizations have been received for services scheduled. 4. Assists in obtaining authorization for scheduled surgeries. 5. Educates patient on estimated cost of service and collects balance due prior to services and/or initiates payment options per office guidelines. 6. Greets patients, answers the telephone, takes messages, relays message, and directs communication to appropriate person in the appropriate manner. 7. Responsible for contributing to customer relations by providing excellent customer service with immediate assistance to a prompt, easy and friendly registration process, contributing positively to patient satisfaction. 8. Schedule referrals/diagnostic work-ups with appropriate providers. 9. Responsible for contributing directly to the measurement of days in Accounts Receivable and percentage of Bad Debt. 10. Prepares clinic for following day to include, but not limited to, pulling charts, obtaining x-rays, labs and diagnostics for scheduled patients. 11. Assists in maintaining medical record and process records requests for medical records according to HIPPA guidelines. 12. Displays enthusiasm, an interest for work and a willingness to expand professional knowledge base. Responsible for retaining and performing any routine changes in patient account process, keeping abreast of any insurance updates or requirements. 13. Responsible for demonstrating knowledge of departmental responsibilities during emergent alarms, knowledge and whereabouts for departmental manuals. 14. Performs other duties as assigned. II. JOB DESCRIPTION: NON-ESSENTIAL FUNCTIONS 1. Prepare various reports, clerical and department duties as needed and requested.

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II. JOB DESCRIPTION: QUALIFICATIONS Knowledge, Skills, and Abilities:1. Ability to read, spell and write clearly. Accurate typing, filing and calculating skills. Skills in performing Excel and Word functions. Communication and computer skills. 2. Will be orientated to and maintain competence in working with patients in the following age categories: Infant, Pediatric, Adolescent, Adult and Geriatric patients. 3. Has a basic understanding of medical terms. Education: High School graduate (or its equivalency). Experience: Two to five years experience working hospital access, physician office, or billing and collections, or an equivalent of relevant education and/or experience. Experience in working with the public, preferably in the medical environment. Experience in office procedures, preferably in the medical environment. Knowledge of the of the Fair Debt Collection Act. Experience in related field mandatory. Certification/Licensure: None. Code Blue Training: Ability to activate Code Blue System by dialing 200.
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