RESEA Case Manager

Job Order # Company Job Type Salary Location Application Deadline
10772667 Kansas Dept of Commerce Full-Time $15.75 per hour Wichita KS 09/20/2018
The Workforce Centers of South Central Kansas is currently looking for a RESEA Case Manager to deliver a high level of customer service to help others with career information, labor market research and navigating www.KANSASWORKS.com to search job openings. As a customer-service focused RESEA Case Manager, you will: 1. Provide early intervention and case management to claimants selected for the Reemployment Services and Eligibility Assessments (RESEA) program. RESEA consists of claimants identified by the Kansas Department of Labor (KDOL) Worker Profiling and Reemployment Services (WPRS) system as likely to exhaust Unemployment Insurance (UI) benefits. 2. Determine eligibility and suitability for partner programs within the workforce system including Workforce Innovation and Opportunity Act, Kansas Health Profession Opportunity Project, Jobs for Veterans State Grant, and other state and federal grant programs in South Central Kansas 3. Maintain comprehensive documentation including detailed customer notes and service history in the KANSASWORKS customer management system. 4. Collaborate with Kansas Department of Labor Unemployment Insurance staff to report the progress of claimants participating in early intervention reemployment services. 5. Facilitate workshops in the areas of work readiness and business skills. 6. Responsible for rum cover letter critique, mock interviews and providing labor market information. 7. Refer job candidates to employment opportunities and support services as appropriate. The RESEA Case Manager: Is based in Wichita, KS; Earns $15.75 per hour based on skills, education, and/or experience; Eligible for competitive benefits plan.

How to Apply:

Go to www.da.ks.gov/ps/pub/reqinfo.asp?id=190779 to apply for this position. Follow the instructions included at the site, including how to submit an application.

Helpful Information:

Requirements: 1. One year of experience interacting with clients, customers, or the public in a social service or problem resolution setting. Twelve (12) credit hours of course work at the post-secondary level in social services, human services or a related field may be substituted for one year of experience 2. Work well without direct supervision 3. Are recognized for your ability to communicate with groups as well as individuals 4. Possess exceptional customer service skills 5. You must submit your complete application and all supporting documents by the closing date of the announcement (See Join the Team section) 6. Kansas Tax Clearance Certificate REQUIRED
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