Applications will be screened as they are submitted.  The position will be closed as soon as a qualified candidate pool is identified.  

The Workforce Alliance wishes to fill this position within the next two weeks.

To apply, please complete the application below and upload a resume and cover letter.  

The Workforce Alliance of South Central Kansas Operates Workforce Centers in El Dorado, Wichita, and Wellington. Workforce Centers assist employers with labor exchange functions and assists job seekers with job searches and upskilling.  This position will be working in the correctional community and travel will be frequent in Sedgwick County with the occasional travel to other parts of the state.  

The Workforce Alliance of South Central Kansas offers a wide range of benefits including.

• Paid Time Off
• State of Kansas Observed Holidays
• Health and Dental Insurance
• Company paid life insurance of $25,000 with options to increase coverage amount with a monthly premium
  Other additional insurances
• Retirement account matching up to 3% of pay upon 6 months of employment with no vesting period
• YMCA Corporate Membership program
• Employee Assistance Program
• We have the best partnerships with government and community agencies and enjoy working in collaboration in the community
• Great staff that are dedicated to our mission and vision that work together to reach our desired outcomes

The Workforce Alliance of South Central Kansas is an E-Verify participating employer and all employees must be able on their first day of employment to document they are eligible to work in the United States of America.

SUMMARY DESCRIPTION 

The Workforce Professional (WP) is responsible for assisting Workforce Center customers—specifically veterans—in identifying the most appropriate tools and resources available within the local workforce development system to meet their employment-related needs.

This position conducts outreach to enroll unhoused and at-risk of homelessness veterans into eligible services to support job placement and reduce the risk of homelessness. The WP coordinates business services with the Business Services Team and develops individualized plans of action that lead to completion of education or training activities and the attainment and retention of employment.

The WP works collaboratively with partner agencies operating in Workforce Alliance Workforce Centers to ensure a seamless and integrated service delivery model.

PRIMARY DUTIES AND RESPONSIBILITIES

A Workforce Professional on the Case Management Training Team will provide job seeker services as outline below. 

• Provide job seekers with a professional, warm, and welcoming experience
• Conduct outreach to identify and serve potential HVRP participants
• Collaborate with community partners for outreach and referrals
• Assist other Workforce Center teams during high-volume activities, including check-in, workshops, job fairs, and drop-in customer flow
• Assess job seekers’ skills and abilities and provide career guidance
• Provide labor market information and counsel job seekers on in-demand occupations
• Assist job seekers with program registrations
• Determine and document program eligibility
• Assist job seekers with resume development
• Refer job seekers to appropriate job openings
• Enroll or refer job seekers to services available at the Workforce Centers
• Provide referrals to partner agencies and community resources
• Coordinate with Workforce Center teams to support job seeker success
• Enter services, case notes, and outcomes into KansasWorks, VGRS, Alliance Database (Geographic Solutions), WaitWhile, and other tracking systems as instructed
• Maintain weekly contact with job seekers assigned to caseload
• Develop and maintain an Individual Employment Plan (IEP) for each assigned job seeker
• Complete and submit training documentation for approval
• Assist job seekers in accessing supportive services to remove barriers to employment and training
• Coordinate with Fiscal to process training payments (Occupational Skills Training, On-the-Job Training, Incumbent Worker Training) and supportive service invoices
• Maintain Individual Training Accounts (ITAs) and ensure obligations and payments comply with policy and remain current
• Facilitate or support Workforce Center workshops (onsite and virtual)
• Participate in off-site job fairs, career days, workshops, seminars, and other employment-related activities
• Maintain knowledge of Workforce Center policies and procedures
• Attend required Workforce Center training sessions
• Respond to job seeker emails, voicemails, and referrals within 48 business hours
• Maintain strict customer confidentiality

Perform other duties as assigned

MINIMUM REQUIRED SKILLS AND EXPERIENCE:

• Baccalaureate degree or applicable Workforce Development Experience
• Experience in case management
• Proficient in Microsoft Office programs—Word, Excel, PowerPoint, Publisher
• Proficient in electronic record keeping and maintenance
• Strong written and oral communication skills
• Strong customer service skills
• Ability to work collaboratively as part of a team
• Ability to manage multiple tasks simultaneously
• Ability to develop and maintain professional working relationships with management, co-workers, partners, and the general public.
• Punctual and maintain regular on time attendance

PREFERRED SKILLS AND EXPERIENCE:

• Veteran status
• Knowledge of workforce development programs and activities
• Kansas WORKReady! Certificate
• Bi-lingual abilities