Careers with the Workforce Alliance
Case Manager/Offender Workforce Professional

The Offender Workforce Professional is responsible for assisting recently released or soon to be released offenders in identifying the most appropriate tools and resources available within the local workforce development system that match customers’ employment related needs; Workforce Center customers include employers and job seekers. For employers, the Workforce Professional will assist in recruiting skilled workers and finding employment and training solutions to their business challenges. For job seekers, the Workforce Professional will assist in developing appropriate plans of action to lead to completion of educational/training activities and obtaining/retaining employment. The Workforce Professional will work with the partner agencies operating in the Local Area IV Workforce Centers to accomplish a seamless and integrated service delivery model. The Workforce Professional will be required to travel to correctional facilities in Kansas and provide services to soon to be released offenders.


A Workforce Professional on the Case Management Training Team will provide job seeker services as outline below:

 Provide job seekers with a professional, warm, and inviting welcome
 Provide services in correctional facilities, must be willing and able to travel and visit correctional facilities and provide services
 Assist other Workforce Center Teams with high volume actives including check in, workshops, job fairs, and drop in customer flow
 Assess job seekers skills and abilities and provide career guidance
 Provide job seekers with labor market information and counsel them on demand occupations
 Assist job seekers with program registration(s)
 Conduct program eligibility
 Assist job seekers with resume development
 Refer job seekers to appropriate job openings
 Enroll/Refer job seekers in the many different services provided at the Workforce Centers
 Provide job seekers with referrals to other partners and community agencies
Refer job seekers to the services available at the Workforce Centers and throughout the community

• Baccalaureate degree or applicable Workforce Development Experience
• Experience in case management
• Proficient in Microsoft Office programs—Word, Excel, PowerPoint, Publisher
• Proficient in electronic record keeping and maintenance
• Strong written and oral communication skills
• Strong customer service skills
• Ability to work as part of a team
• Ability to manage multiple tasks simultaneously
• Ability to develop and maintain professional working relationships with management, co-workers, partners, and the general public.
• Punctual and maintain regular on time attendance
• Knowledge of workforce development programs and activities
• Certified Offender Workforce Development Professsional
• Kansas WORKReady! Certificate
• Bi-lingual


Salary range $17.50-23.00 an hour