What should I bring with me when visiting a Workforce Center?
A: The Workforce Centers require all customers to provide proof of age and authorization to work in the United States. Samples of suitable documents include:

  • Birth Certificate
  • Passport
  • Naturalization Certificate
  • DD 214 (if birth date is shown)
  • Driver’s License or Government Issued ID AND Social Security Card

Also, if you have recently been laid off, please provide one of the following:

  • Layoff Letter from Employer
  • Unemployment Insurance (UI) Determination Letter

Why do I have to complete assessments before getting into training?
A:  Completing the identified interest and skill assessments is a requirement of the program; requests for training will not be reviewed/approved until this is complete.  If this is not complete prior to coming in for a “next steps” appointment, the meeting will be rescheduled.

Why do I have to have a current resume before getting into training?
A:  Having a current resume posted on KANSASWORKS.com is a requirement of the program; requests for training will not be reviewed/approved until this is complete. If this is not complete prior to coming in for a “next steps” appointment, the meeting will be rescheduled.

Why do I have to complete the Free Application for Federal Student Aid (FAFSA)?
A:  Completing the FAFSA is a requirement of the program; requests for training will not be reviewed/approved until this is complete.  If this is not complete prior to coming in for a “next steps” appointment, the meeting will be rescheduled.

What if I need to go back to work? What happens?
A:  It is understood that providing for you and your family is you main priority. Your Workforce Professional will discuss your options with you should you return to work.

Can WIOA reimburse me for school related items?
A:  The purchase of school related items must be approved before the purchase is made. Reimbursements cannot be made for previously purchased items.

Can WIOA provide me a home computer or laptop?
A:  This will be looked at on a case-by-case basis.  Items to be considered include: is it required for your training program; is it clearly identified as a required supply in a syllabus or other official documentation from the school.

Will being in this WIOA program extend my UI benefits through my whole training program?
A:  Unemployment Insurance has their own specific guidelines and timeframes for benefits (unrelated to WIOA program participation). We are unable to answer any specific questions about unemployment insurance. All inquiries about your unemployment should be made directly with the staff at the Unemployment Insurance Call Center in Topeka.

When should I answer “YES” to the Unemployment Insurance training question?
A:  You may answer “yes” to this question only after you have been notified by your Workforce Professional that your WIOA training has been approved.

Will participating in this Workforce Investment Act (WIOA) program mess up my unemployment?
A:  Participation in any WIOA program should not affect your unemployment. However, we are unable to answer any specific questions about unemployment insurance. All inquiries about your unemployment should be made directly with the staff at the Unemployment Insurance Call Center in Topeka. We will be happy to provide a letter stating you are in WIOA training if that would help.

Do I have to pay back my Workforce Investment Act (WIOA) funding if I take a job or quit my training program?
A:  Any tools, books, uniforms, or other materials purchased by the Workforce Alliance (WA) may become the property of the WA.  If the client discontinues training or is otherwise terminated before successful completion, the client must return to their Workforce Professional, no later than seven days after ending training, all items or materials purchased.

What if I get a job offer in another state? Can I continue my WIOA training online?
A:  This will be looked at on a case-by-case basis.  Items to be considered include: will there be additional costs or additional training time/semesters that would put the training outside of the policy or  timeframe limitations; will it be possible to maintain contact with your Workforce Professional and to obtain necessary signatures/documentation.

What if I get a job on first shift and my classes/program are not offered in the evening? Can I switch schools or programs?
A:  This will be looked at on a case-by-case basis. Items to be considered include: will there be additional costs or additional training time/semesters that would put the training outside of the policy or NEG timeframe limitations; will classes transfer to the new school; will additional classes be required.

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