After 14 years as an Operations Manager at a local HVAC company, John's position was eliminated due to a downturn in business. Because his wife also worked at the company, this left them to navigate the job market together.

John began working with an RESEA case manager at the Workforce Center. John expressed limited experience with Microsoft Excel and Word and lack of recent interview experience as barriers to employment, so he accessed digital skills workshops and an AI-based interview practice program. During a customized resume assistance appointment, his case manager helped him align his relevant experience with positions he was applying for. After an early interview did not result in a job offer, John was encouraged to attend an upcoming hiring event with Gilley’s.

Not only did John successfully secure a position as an Internal Auditor for Gilley’s earning an annual salary of $60,000, his wife was also offered a position with the same employer, allowing them to work together again.